Refund & Return Policy

At Studio Spectrum, we take immense pride in the craftsmanship and quality of our luxury furniture collections. Because we offer both bespoke custom manufacturing and curated display pieces across our Bengaluru experience centers, our refund and return guidelines are structured as follows:

1. Custom-Made / Made-to-Order Products

Since every custom piece (such as bespoke sofas, recliners, master beds, dining sets, or customized upholstery selections) is manufactured specifically to your design specifications, dimensions, and material choices, we cannot accept returns or issue refunds once production has commenced. We strongly recommend verifying all finish samples and measurements at our HSR Layout or JP Nagar showrooms prior to order confirmation.

2. Showroom Display Pieces

For purchases of ready-stock or showroom display pieces, returns and refunds are accepted under the following conditions:

• Return Window: Return requests must be raised within 10 days of delivery.
• Condition Inspection: Accepted returns are strictly subject to an inspection for wear and tear. The furniture must be returned in its original, undamaged condition without structural alterations or misuse.
• Refund Breakdown: Approved returns are eligible for an 80% refund of the product value. A 20% deduction applies to cover service fees, reverse transport, dismantling, assembly, and handling labor.

3. How to Initiate a Return

To request a return for an eligible display piece, please contact our support team with your invoice details and photographs of the item. Our logistics team will schedule a pickup inspection from your location in Bengaluru.