Privacy Policy

Effective Date: 01-09-2024

1. Introduction

StudioSpectrum (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including through our website https://studiospectrum.in/, in our showrooms, and during the purchase of furniture or custom interior design services.

By using our services, visiting our website or showroom, or placing an order, you agree to the collection and use of your information as outlined in this policy. If you do not agree with any part of this policy, please refrain from using our services.

 

2. Information We Collect

 

2.1 Personal Information

We may collect personally identifiable information when you:

• Place an order for furniture or interior design services (online or in-store)
• Request a custom design consultation
• Visit our showroom or interact with our sales team
• Contact us via email, phone, WhatsApp or our online forms
• Subscribe to our newsletters or marketing communications

Information we may collect includes:

• Full Name
• Email Address
• Phone Number
• Delivery Address
• Payment Details (Banking information)
• Custom design preferences and specifications (for tailored furniture)
• Social media information (if interacting through those platforms)

 

2.2 Non-Personal Information

We also collect non-personally identifiable information when you interact with our website:

• Browser type
• IP address
• Pages visited on our website
• Time spent on the website
• Cookies and usage data (e.g., preferences and browsing patterns)

 

3. How We Use Your Information

We use the collected data to provide our services, including:

• Processing orders and delivering furniture or interior services
• Offering personalized furniture design solutions based on customer preferences
• Facilitating showroom visits and product consultations
• Communicating with you, including responding to queries or booking design consultations
• Sending promotional materials and newsletters (with your consent)
• Improving our website and customer experience through analytics and feedback
• Ensuring the security of transactions and preventing fraud

 

4. Sharing Your Information

We share your information only under the following circumstances:

• Service Providers: We work with third-party partners (e.g., payment processors, delivery companies) to facilitate orders and services.
• Custom Orders: For custom design projects, your preferences and specifications may be shared with our design and manufacturing teams.
• Legal Compliance: We may disclose personal information when required by law or in response to a legal request.
• Business Transactions: In the event of a business sale or merger, your information may be transferred to the new owner.

We do not sell your personal information to third parties.

 

5. Retention of Your Personal Data

The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

 

6. Law Enforcement

Under certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

 

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to:

• Provide a smooth user experience by remembering preferences
• Track website performance and improve usability
• Analyze visitor behavior and optimize marketing efforts

You can control cookies by adjusting your browser settings, although disabling them may affect your experience on our website.

 

8. Data Security

We prioritize the security of your personal data and employ industry-standard practices to protect it. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

9. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request corrections to inaccurate data.
• Deletion: You can request the deletion of your personal data, subject to legal obligations.
• Restriction: You can request that we limit the processing of your data.
• Objection: You can object to how we process your personal data.
• Portability: You can request a copy of your data to be transferred to you or another service.

To exercise these rights, please contact us at studiospectrumss@gmail.com.

 

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided us with personal data, we will take steps to delete it.

 

11. Showroom Visits and Offline Data Collection

When you visit our showroom or interact with our sales team, we may collect your contact information and design preferences to facilitate the purchase process or schedule consultations. We ensure that the same data protection standards apply to both our online and offline interactions.

 

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their respective privacy policies.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Continued use of our services after changes are made indicates acceptance of the revised policy.

 

14. Contact Us

If you have any questions or concerns about this Privacy Policy, or how we handle your personal data, please contact us:

• Email: studiospectrumss@gmail.com
• Address: 1st Floor, No.121/17-2/1, Sai Bhavana, 9th Cross Rd, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka 560078
• Phone: 07259898039